Within Australia:

• Greeting card sets, A4 and A3 paper prints are usually shipped from my home studio in regional NSW. I post most days and endeavour to have orders out within 24-48 hours. You can expect to receive your order within 5-7 days.
  
• A2, A1, A0 and square paper prints are printed to order and posted directly from my print lab in Shellharbour NSW. Your order will be printed and shipped within 7 days. You can expect to receive your order within 5-14 days depending on how busy the print lab is.
  
• Canvas prints and framed prints at times can take a little longer to be shipped as they are handmade. Your order will be made and shipped within 7-14 days. You can expect your order within 7-21 days depending on how busy the print lab is.

If you require your made to order print by a certain time, please get in touch and I'll do my best to have it to you in time.

International:
Please allow an extra 1-2 weeks for your order to arrive.

Paper prints:

• A4 and A3 prints will be packaged in a rigid book mailer and sent from my home studio.
• A2 - A0 and square printswill be printed to order via my print lab, rolled and sent in a rigid mailing tube.
  

Framed prints:

• Framed prints with glass will be securely packaged with extra thick, rigid packing material and bubble wrap.
  

Canvas prints:

• Canvas prints will be packaged inside a custom made triple layer cardboard box. Each box is sized so that there is no movement between the cardboard and canvas, keeping it safe and secure during transit.

• Greeting cards, calendars, A4, A3, A2 and smaller square paper prints are shipped via Australia Post.
  
• Custom framed prints and canvas prints are shipped via courier, usually via Fastway or equivalent.
  
• Courier shipped items are usually shipped with the 'Authority to leave' option so your parcel can be left in a safe place if you aren't home.

Within Australia:

• $12 flat rate via Australia post with tracking
• Orders over $150 are shipped free. This includes canvas and framed prints.

New Zealand:

• 0-1.5kg parcel $25 flat rate

Other International countries:

• 0-1kg parcel $32
• 1-2kg parcel $40

International orders for canvas prints and framed prints will need to be quoted individually - please feel free to get in touch for shipping costs to your country here.

As soon as I attach a shipping label to your order I will send a tracking number via email, you can usually track the parcel directly from this email. (sometimes this email can be hiding in your spam folder so please check there if you're worried you haven't received tracking as expected).

If your item is being custom printed – I will update your order with a tracking number as soon as I receive it from my print lab.

Yes I sure do, if your country does not come up as an option for shipping please get in touch will me here and I'll add your location to my shipping rates.

If for some reason there is a problem with your order, of course! I am committed to delivering you the highest quality prints that I want you to be happy with. If your print arrives damaged or incorrect please get in touch with me and I will arrange a replacement for you ASAP.

I don’t offer refunds or exchanges for change of mind unfortunately. I do my best to make sure my prints are represented as true to life as possible on my store listings so that you are receiving exactly what you are expecting!.

Many of my prints are made to order so please choose carefully and read the full product description, including sizing before making a purchase. Feel free to get in touch with me hereif you have any questions at all before purchasing.

Thank you for understanding 😊

(It’s not you – it’s me….) Sorry I don’t do commissioned artworks.

By saying no to custom artworks, I feel that I am honouring my art practice, and following my intuition when I am painting only what I feel driven to paint. This is how my best work is produced as I am creating from the heart 100%.
There are so many amazing artists out there that do commissioned work, and I am always happy to pass on names of fellow artists to those who are finding it hard to find someone to create their special artwork.
Thank you for understanding, and please know – it’s seriously NOT you, it’s me… understanding finally in my middle age how to listen to my inner artist and keep the creative flame burning.

• My Paper prints are printed onto a professional grade 285gsm heavy weight photo paper - perfect for displaying brilliant colours with a semi-gloss finish.

• This paper is sourced from sustainable forests and awarded the Nordic Swan Award - one of the world’s toughest and most recognized environmental certifications.

• Paper prints are slightly more vibrant than canvas prints, but they require framing behind glass.

• Paper prints are a heavy weight paper with a beautiful semi-gloss sheen, they arrive packaged with a rigid cardboard backing board in a clear plastic sleeve for protection during transit – ready for you to pop straight into a store bought frame, or take to a local framer.

• My canvas prints are museum grade, fine art reproduction prints – printed using the highest quality cotton canvas and inks to produce a beautiful, archival print that looks almost identical to the original artwork.

• Canvas prints are stretched over a pine stretcher frame – with neatly folded edges and stapled from behind, the outer sides of the canvas print will be a neutral colour selected from the artwork design itself and will tie in beautifully with the overall artwork.

• Canvas prints are finished on the back with framing tape and strung ready to hang straight onto the wall.

• If you opt to have a timber floating frame added to your canvas print, these beautiful handmade frames will be added to the final canvas print in your chosen colour. This is totally optional but gives the canvas the closest look and feel of an original artwork as I usually frame my original pieces.

All of my prints are produced locally by Photomart Print Lab, a Hahnemuhle Certified fine art printer in the Illawarra, NSW. I make the hour long drive to visit the studio each time I have one of my artworks professionally reprographed to turn into prints.
It’s incredibly important to me that my prints remain not only Australian made, but LOCALLY made. I need to oversee the printing process personally, check colour edits and know that what my customers are receiving is a product I am 110% proud of.

Definitely! My amazing print lab do the most beautiful job of framing and I now offer timber framing on both canvas and paper prints. All framed prints are made to order.

A choice of high quality, handmade Australian sourced timber frames (Black, White, Tasmanian Oak) for both paper and canvas prints.

• A4, A3 and square paper prints are framed in a 20mm frame with an acid-free white mat board and 2mm clear glass.

• A2, A1 & A0 paper prints are framed in a 30mm frame with an acid-free white mat board and 2mm clear glass.

• Canvas prints are framed in a 45mm Tasmanian oak floating frame in the colour options: oak, dark oak, black grain and white grain.

• All framed prints are finished off at the back with framing tape and strung ready to hang.

Paper prints Definitely! they are sized with store bought frames in mind and are ready to pop into most frames, straight off the shelf.

• I don’t put borders on my prints, you’ll receive a print with the design that fills the full space of the chosen size. I find this important so that regardless of the frame you choose, your print can fit without any borders being visible.

• For store bought frames, I personally find Spotlight’s ‘Frame Depot’ frames a great, high quality yet budget friendly option. Target, Ikea, Kmart and Officeworks all offer frames in sizes A4-A1 in a variety of colours.

• For larger frames (A0 size especially) you may need to look into custom framing or ‘snap frames’ which can be found online or on Ebay.